 | Improved customer satisfaction. |
| Reduced customer complaints through implementation of an effective
continuous improvement program. |
| Increased cost savings and achievement of
world-class quality through the implementation of an effective Six
Sigma Program. |
| Selection of best suppliers through an effective Supplier Evaluation
Program. |
| Better control of supplier quality through an effective Supplier
Management Program. |
| Implementation of customer contract quality and reliability requirements
on time. |
| Reduced cycle time through effective Process Mapping. |
| A simple and effective Quality Management and/or Environmental Management
System employees can understand and use. |
| Effective and efficient employees through proper training. |
| Reduced inspection costs through proper sampling techniques, and an
effective defect prevention program. |
| Enhanced cost and cycle-time reduction, and increased quality through the
implementation of Lean Methodologies. |
| An effective and efficient calibration system. |
| More effective QMS and/or EMS internal audits. |
| More meaningful and useful Management Reviews. |
| Improved Project Management through the performance of effective
retrospectives. |
| Improved Software development process through
the use of the Software Engineering Institute's (SEI) Capability Maturity
Model ( CMM) |
| Consulting - provide Quality, Reliability, and/or Environmental Management
System assistance. |
| Procedure development for effective Quality/Reliability/Environmental
Management Systems. |
| Technical writing |
| Provide assistance in the implementation of Statistical Process Control,
and Statistical Techniques. |
| Provide assistance in the implementation of specific Quality Management
Systems (ISO 9001:2000, TL 9000, QS 9000, AS 9100, TS 16949, ISO 17025, EN
46001 and ISO 13485). |
| Provide assistance in the implementation of an Environmental Management
Systems (ISO 14001). |
| Implementing a Quality Function Deployment (QFD) program to determine and
prioritize important customer requirements. |
| Certified Six Sigma Black Belts facilitating Six Sigma Teams. |
| Provide assistance in implementing Lean System Methodologies with the goal
of building the highest quality product at the lowest possible cost. |
| Provide Supplier Chain Management support in order select the best
suppliers and to improve supplier
quality. |
| Provide assistance in developing Metrics, and a metrics reporting process
for TL 9000 suppliers. |
| Facilitate Software Projects Retrospectives. |
| Provide Software Quality Assurance assistance. |
| Provide assistance in implementing a Software Management System which will
meet the requirements of the Capability Maturity Model. |
| Provide assistance in root cause analysis and corrective action
determination. |
